Three-step onboarding: setting up a trip in Phrazl
Setting up a trip in Phrazl takes three steps: you pick the destination, you set the departure date, then you choose up to three scenarios. This article walks through each step as the product does it now, and what happens the moment you finish the third one.
What this article helps with
You need this when you are standing at the start of the app with a trip booked and nothing learned yet. Onboarding is three screens, and each one answers a question the curriculum needs before it can be built: where you are going, when you leave, and which conversations you will actually be standing in.
Nothing here is a quiz and nothing is scored. The three answers do real work: the destination picks the language and its phrase set, the date sets the deadline the review schedule compresses toward, and the scenarios decide which phrases are in front of you first.
The three steps, in order
- Pick your destination
The first screen is a destination selector. Choose the place you are flying to. Phrase sets are pre-curated for each language and scenario combination across the ten languages the product covers, so this choice decides which set you get and which language you will be saying things out loud in.
- Set your departure date
The second screen is a departure date picker. Give it the day you fly, not the day you would like to be ready. The review scheduler treats that date as a hard deadline and compresses its intervals toward it, so an accurate date is the difference between a sensible run-up and a last-week scramble.
- Choose up to three scenarios
The third screen is the scenario selector: restaurant, transport, hotel, emergency and shopping. Pick up to three. If you choose emergency, the selection screen carries a disclaimer: those phrases are for general communication practice and are not a substitute for contacting local emergency services or a qualified interpreter.
- Finish and start on the free 20
When the third step is done your phrase set is built and ordered by trip relevance, most useful first. The free preview opens the first 20 phrases of that trip, with audio on every preview phrase, the departure countdown and the review schedule, so you can hear what you are buying before you buy anything.
What to do next, and what to do if it did not work
From the trip screen you can practise the same phrases in three modes: flashcard, listen and repeat with audio playback, and fill in the blank. Progress shows as a single trip readiness bar labelled as curriculum coverage completed, which is a measure of how much of the set you have worked through rather than a prediction about how a conversation will go. There are no streaks and no XP to dismiss.
If a step would not take your answer
Sign-in is email and password, so if a screen will not save, check you are still signed in and try the step again. The free preview covers one trip set up, with the first 20 phrases of it. To go past those 20 on one destination, the Trip pack is £6.99 once; the Full bundle at £16.99 once covers all ten languages and all five scenarios across the trips you set up.
If the date or destination came out wrong
The departure date is what the whole schedule hangs off, so it is worth a second look before you start reviewing. You can delete a single trip and its review history from that trip's edit screen. If something will not come right, email support@phrazl.com and say which trip and which step it was.
Questions
How many scenarios can one trip have?
Up to three, chosen from restaurant, transport, hotel, emergency and shopping. The cap is per trip.
Can I use all five scenarios?
The Full bundle at £16.99 once covers all five scenarios and all ten languages, and lets you set up new trips with no further purchase. Each individual trip still takes up to three scenarios.
Do I have to pay before I can set a trip up?
No. The three-step setup is part of the free preview, along with the first 20 phrases of your trip, audio on every preview phrase, and the departure countdown and review schedule.
Why does it ask for my departure date?
Because the review scheduler uses it as a hard deadline and compresses its intervals toward it. The date is also what the countdown on the trip screen reads from.
How many trips can I set up on the free preview?
The free preview covers one trip set up. A Trip pack is one destination; the Full bundle covers setting up new trips with no further purchase.
Can I rely on the emergency phrases in a real emergency?
No. The scenario selection screen says so, and the terms repeat it: those phrases are for general communication practice only, and they are not a substitute for contacting local emergency services or a qualified interpreter.
What happens straight after the third step?
Your phrase set is built and ordered by trip relevance, and the trip screen opens with the free 20, the three learning modes and the trip readiness bar showing curriculum coverage completed.
Who do I contact if setup will not finish?
Email support@phrazl.com with the destination and the step it stopped on. Every message to that address lands in the support desk.